Extended Warranty Options
Always  n™ offers greater flexibility in providing service programs that fit the specific needs of your site. Separate programs are offered for Always n™ single and three phase units as shown below. The services described are available in program options "A" (basic) to "N" (most enhanced). Coverage times are selectable between basic (regular business hours, 8:00 to 16:30, Monday through Friday, excluding holidays) and a 24/7 basis.
| Service Plan |
Plan Details |
| A |
Emergency 4 hour response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm; Coverage 50 Km radius from service depot, includes 100% parts coverage (excluding batteries); excludes labour. |
| L |
Emergency 4 hour response, 24/7; Coverage 50 Km radius from service depot; includes 100% parts coverage (excluding batteries); excludes labour. |
| W |
Emergency 4 hour response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm; Coverage 50 Km radius from service depot; includes 100% parts coverage (excluding batteries); includes 100% labour; includes one (1) Semi Annual preventative maintenance visit during coverage hours. |
| A2 |
Emergency 4 hour response, 24/7; Coverage 50 Km radius from service depot; includes 100% parts coverage (excluding batteries); includes 100% labour; includes one (1) Semi Annual preventative maintenance visit during coverage hours. |
| Y |
Emergency 4 hour response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm; Coverage 100 Km radius from service depot, includes 100% parts coverage (excluding batteries); excludes labour. |
| S |
Emergency 4 hour response, 24/7; Coverage 100 Km radius from service depot; includes 100% parts coverage (excluding batteries); excludes labour. |
| O |
Emergency 4 hour response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm; Coverage 100 Km radius from service depot; includes 100% parts coverage (excluding batteries); includes 100% labour; includes one (1) Semi Annual preventative maintenance visit during coverage hours. |
| N |
Emergency 4 hour response, 24/7; Coverage 100 Km radius from service depot; includes 100% parts coverage (excluding batteries); includes 100% labour; includes one (1) Semi Annual preventative maintenance visit during coverage hours. |
|
Please contact the Service Department at service@alwayson.com or (250)491-9777 x201 for more information on available warranty packages. |
